Hi everyone, thanks for all your comments on the last few blog posts. Your feedback is really helpful as we’re figuring out how to continue improving the site. Here are a few issues that have come up regularly, and how we’re fixing them:
I’m trying to find/watch a show, but not sure how to do it.
When signing up, we’re adding back the toggle between Fan and Artist. That way, we can customize the experience for you. Artists will see all the usual broadcast tools, while fans will just see a simple button that says “Broadcast your own show”. You don't have to, but the button is there if you ever feel like it. In addition, in the top nav bar, we’re renaming “Discover” to “Schedule” to make it clearer how to find today’s shows.
I no longer get reminder emails in advance of shows.
We replaced “Remind me” with “Follow” since it’s a more consistent way to keep track of your favorite artists. However we also took out advance emails, which makes it harder to know when a show you’ll like is coming up. That was a mistake so we’re going to fix it by sending a personalized email each morning. It will tell you about today’s shows by artists you follow. So: if you want to be reminded of a show, “Follow” the artist and you’ll get a reminder email the morning of the show.
There’s no way to see ONLY the shows that I’m interested in.
We’re going to add a special “Following” section to the site, where you can see a personalized schedule of all the shows coming up by artists you follow. That way you can see at a glance when all your favorite artists are playing. Also, we’re – finally – going to add “genre” filters to the schedule page, so you can see upcoming shows in your favorite genre only.
I can’t find my favorite venues on Concert Window.
We’re adding a section on the homepage where we’ll collect all the venues in one spot.
Anything else on your mind? Please let us know in the comments below.